About CallConnect

CallConnect is a unique bus service whose timetable is not fixed but responds to passenger requests. This means its routes are different each day depending on the bookings made by passengers. Journey requests can be made by telephone or online.

The service is designed to improve transport opportunities in rural communities and some market towns where there is an infrequent conventional bus service. (Please note we are generally unable to provide journeys where there is already a frequent commercial bus service or main Interconnect service).

Anyone can use the CallConnect bus service for any reason and as frequently as required. The service is operated by modern, fully accessible minibuses and most services operate between 7am-7pm Monday to Friday and 8am-6pm Saturday. (Local variations apply).

The CallConnect minibus will pick up and set down at designated locations in each village or town. Home pick-ups and drop offs are also available for people who are unable to use conventional bus services due to age, disability or mobility impairment.

Registration to become a CallConnect member is FREE, but you must be registered to book a journey. To register please click here

Once registered, transport bookings and cancellations can be made using this online portal or by phone up to one week ahead and on the same day with a minimum of one hour's notice.

Contact us by phone:-

Lincolnshire CallConnect: 0345 2343344

North Lincolnshire CallConnect: 0345 263 8139 (Brigg, Barton upon Humber, Isle of Axholme and Scunthorpe area)

Nene & Welland CallConnect: 0345 263 8153 (Stamford, Peterborough, Rutland & Oundle area)

General Bookings and Helpline:-
8.30am* - 6.30pm Monday-Friday
9.00am* - 5.30pm* Saturday

Same day Bookings, Cancellations and Operating Information:-
7.00am - 7.00pm Monday-Friday
8.00am - 6.00pm Saturday

*Opens at 8am on Mon-Fri and 8.30am-5pm on Saturday in the North Lincolnshire & Nene & Welland CallConnect area

Advance Notice of System Maintenance:-

Our Online booking service will be unavailable due to essential maintenance between 1pm and 3pm on Monday 4th December.

Please call 0345 2343344 during this period to book or cancel a journey.